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Conference AgendaUNCOVER THE POWER OF DIGITAL COMMERCE

Tailor your Converge Africa 2025 experience with the live agenda below.

Select Day

  • Workshops : 6 May 2025
  • Day 2: 7 May 2025
  • Day 3: 8 May 2025

Workshop Room: 1Fulfilment & Logistics Workshop

Workshop Room: 2Fintech & Payments Workshop

Workshop Room: 3Retail & Ecommerce Workshop

Workshop Room: 4Digital Marketing Workshop

Workshop Room: 5Digital Security Workshop

Event featuresExplore the Future of Digital Commerce through our Conference Tracks

Immerse yourself in a thought-provoking and knowledge-packed experience as we delve into the diverse facets of digital commerce. Our carefully curated conference tracks bring together experts and industry leaders to share insights, strategies, and innovations across key areas shaping the future of business in the digital landscape.

Retail & E-commerce

Dive into the world of online retail and e-commerce, exploring the latest trends, strategies, and technologies that are shaping the future of digital commerce.

  • Enhancing customer experiences in online shopping
  • Optimising e-commerce platforms for increased conversions
  • Emerging technologies transforming the retail industry (AI, AR/VR, voice commerce)

Fintech & Payments

Explore the advancements and innovations in digital payments and fintech, unlocking new possibilities for secure, convenient, and seamless financial transactions.

  • Open banking and API-driven financial services
  • Fintech solutions for financial inclusion
  • Innovative payment technologies and their impact on commerce

Digital Security

Address the critical issue of cybersecurity in the digital commerce landscape, understanding the latest threats, risk mitigation strategies, and best practices to safeguard your business and customers.

  • Protecting customer data and privacy in an interconnected world
  • Threat intelligence and proactive security measures
  • Building a robust cybersecurity framework for digital businesses

Logistics & Fulfilment

Delve into the intricacies of logistics and fulfilment in the digital commerce ecosystem, exploring strategies and technologies for efficient order management, shipping, and delivery.

  • Last-mile delivery innovations and challenges
  • Warehouse management and inventory optimisation
  • Supply chain visibility and transparency

Digital Marketing

Uncover the latest trends and strategies in digital marketing, enabling you to create impactful campaigns, reach your target audience, and drive customer engagement and loyalty.

  • Data-driven marketing and analytics
  • Automation and AI-powered marketing solutions
  • Measuring marketing ROI and performance metrics

Customer Experience

Put the customer at the center of your digital commerce strategy, focusing on delivering exceptional experiences that drive satisfaction, loyalty, and advocacy.

  • Designing intuitive and user-friendly online experiences
  • Omnichannel customer engagement and seamless transitions
  • Customer support and service excellence in the digital age

Pre-scheduled Business Meetings

Maximise your experience at Converge Africa with our exclusive concierge-style matchmaking service. We understand the importance of connecting with the right people – that’s why we’ve made it easier for you than ever before. Before you even set foot at the event, our platform allows you to pre-book meetings with fellow delegates, ensuring your time is well-spent and filled with meaningful conversations.

Whether you're looking to forge new partnerships, source suppliers, or explore collaborative opportunities, our Business Matchmaking™ service ensures you don't leave it to chance. Simply browse the profiles of attending delegates, select those most aligned with your objectives, and schedule a meeting. By the time you arrive, you’ll have a personalised schedule waiting for you.

Sponsors & Exhibitors

Diamond Sponsors
CX Experts
Huawei
Platinum Sponsors
Paystack
Gold Sponsors
Bidvest Mobility
NielsenIQ
Silver Sponsors
Apex
Headbyte
M24 Logistics
Whatsapp Partner
The Messenger Network
Exhibitors
Bidvest Data
City Logistics
Ecommerce Counsel
Fastway

Request Further Information

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