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Conference AgendaUNCOVER THE POWER OF DIGITAL COMMERCE

May 6th - Pre-conference workshop registration begins at 10:00 am

May 7th - Exhibition and conference registration opens at 8:00 am with the opening address starting at 09:20 am

May 8th - The Conference Programme starts at 09:50 am

Event featuresExplore the Future of Digital Commerce through our Conference Tracks

Immerse yourself in a thought-provoking and knowledge-packed experience as we delve into the diverse facets of digital commerce. Our carefully curated conference tracks bring together experts and industry leaders to share insights, strategies, and innovations across key areas shaping the future of business in the digital landscape.

Retail & E-commerce

Dive into the world of online retail and e-commerce, exploring the latest trends, strategies, and technologies that are shaping the future of digital commerce.

  • Enhancing customer experiences in online shopping
  • Optimising e-commerce platforms for increased conversions
  • Emerging technologies transforming the retail industry (AI, AR/VR, voice commerce)

Fintech & Payments

Explore the advancements and innovations in digital payments and fintech, unlocking new possibilities for secure, convenient, and seamless financial transactions.

  • Open banking and API-driven financial services
  • Fintech solutions for financial inclusion
  • Innovative payment technologies and their impact on commerce

Digital Security

Address the critical issue of cybersecurity in the digital commerce landscape, understanding the latest threats, risk mitigation strategies, and best practices to safeguard your business and customers.

  • Protecting customer data and privacy in an interconnected world
  • Threat intelligence and proactive security measures
  • Building a robust cybersecurity framework for digital businesses

Logistics & Fulfilment

Delve into the intricacies of logistics and fulfilment in the digital commerce ecosystem, exploring strategies and technologies for efficient order management, shipping, and delivery.

  • Last-mile delivery innovations and challenges
  • Warehouse management and inventory optimisation
  • Supply chain visibility and transparency

Marketing

Uncover the latest trends and strategies in digital marketing, enabling you to create impactful campaigns, reach your target audience, and drive customer engagement and loyalty.

  • Data-driven marketing and analytics
  • Automation and AI-powered marketing solutions
  • Measuring marketing ROI and performance metrics

Customer Experience

Put the customer at the center of your digital commerce strategy, focusing on delivering exceptional experiences that drive satisfaction, loyalty, and advocacy.

  • Designing intuitive and user-friendly online experiences
  • Omnichannel customer engagement and seamless transitions
  • Customer support and service excellence in the digital age

Matchmaking

Maximise your experience at Converge Africa with our exclusive Business Matchmaking™ service. We understand the importance of connecting with the right people – that’s why we’ve made it easier for you than ever before. Before you even set foot at the event, our platform allows you to pre-book meetings with fellow delegates, ensuring your time is well-spent and filled with meaningful conversations.

Whether you're looking to forge new partnerships, source suppliers, or explore collaborative opportunities, our Business Matchmaking™ service ensures you don't leave it to chance. Simply browse the profiles of attending delegates, select those most aligned with your objectives, and schedule a meeting. By the time you arrive, you’ll have a personalised schedule waiting for you.

Sponsors & Exhibitors

Diamond Sponsors
Huawei
Platinum Sponsors
Bidvest Mobility
Fareye
Freshworks
Takealot
Gold Sponsors
AWA
Ecentric
Forter
Insider
Netcore Cloud
Silver Sponsors
365 Digital
Akinon
CM.com
GFK
Infobip
iOCO
M24 Logistics
Peach Payments
Relex
Skynet
Zoho
Exhibitors
Adumo
Bitcube
Cow Hills
Five9
Flowgear
Inhance Supply Chain
Jasco
Moengage
Payflex
RTB House
Thatware LLP
Uncapped
Unisa
Wolfpacks

Request Further Information

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