Join our personal and inclusive programme designed for female professionals in CX to come together, network, and inspire new opportunities.
Date: 20 August
Venue: Main Plenary- CCCC- 20 August
Time: 15:30 - Guests to be seated with session starting at 15:45 – 17:00
ENTRY FEE: Sanitary pads
Programme Highlights
15:45 - 16:00 Keynote address
Topic: Where Excellence Begins: The Culture Behind Every Experience
16:00 - 16:30 Leadership Panel
Topic: Leading Excellence: How Women are Shaping Cultures of Safety, Trust and Inclusion
16:30 - 16:45 Audience Q&A
16:45 - 16:55 Fireside Chat
Topic: Beyond the Workplace: Empowering Women, Creating Safer Communities
16:55 - 17:00 Lucky Draw & Session Closure
CEM Africa hosts the WomenIN CX platform and brings together an influential group of female experts in the customer experience sector from around the world to participate in a series of exclusive events held during CEM Africa. These inspiring women share their experiences and use their personal stories to motivate and inspire each other in a male-dominated industry.
Their expertise showcases how women are making progress, despite challenges not of their own making. The personal element they bring to the WomenIN CX brand through events and gatherings in July at CEM Africa creates a sense of relatability and strengthens the bonds of sisterhood among capable women from Africa and the world. They strive to promote a fair CX transition by lifting each other up and rising together.
A true celebration of strength and success. Rise Together.
Experts will explore how female empowerment within the world of CX can bridge gender gaps, boost women's participation, and create a fairer society. Discover innovative strategies, success stories, and solutions to overcome barriers women face in accessing jobs in the CX realm. Don't miss this chance to shape the future of gender equality and Customer Experience as a whole. #winingtogether #womenempowerment #countherin
This shift towards female empowerment presents vast job opportunities for women, but without careful consideration, gender barriers may persist. Our discussion examines current opportunities, challenges, and actions needed across policy, finance, and education for an inclusive CX landscape. #womenempowerment #countherin
Join our community outreach project, #againstperiodpoverty, empowering women through W.IN's platform. Discover success stories of women and young girls benefiting from our initiatives and CSI projects. Contribute to community development by engaging in social initiatives and volunteering opportunities that directly address grassroots issues. Help combat the global issue where over 500 million young girls and women lack access to essential facilities during menstruation. Together, let's make a difference. #countherin
Fill in the form below and our team will help you with information about the event, and answer any questions you have.
CEM Africa connects CX industry professionals and organisations to information and each other in a carefully curated live and online environment. It's purpose, to help shape the future of CX in Africa.
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For other enquiries contact:
T: +27 21 700 3500
+27 21 700 3512
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