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    Meet Our Advisory Board

    Meet a team of thought leaders who share our commitment to a the future of CX in Africa.

    Reshaping Customer Interaction

    The CEM Africa Advisory Board comprises a dynamic group of CX leaders, experts, and consultants who actively shape the programme. With their extensive industry knowledge and forward-thinking insights, they collaborate closely with the event's organising team to curate an engaging program of sessions, programme, and discussions.

    CEM Cape Town Co-Creators of our Programme

    CEM Africa is created by the industry for the industry

    Discovery

    Marnitz Van Heerden

    Head of Customer Experience
    WIMBIZ

    Omowunmi Akingbohungbe

    Executive Director
    Absa Bank Mauritius

    Shaun Edmeston

    Director of Customer Experience
    Institute of CX - Kenya

    Wavi Mungala

    Board Director
    View Programme View Speaker Lineup

    The reason we attend the CEM is that we get the opportunity of learning from peers about how to implement technology to generate a more efficient and meaningful return on investment, as well as evaluating data through a different lens to produce the kinds of insights that bring excellent customer experience to how we service our clients.

    Duncan Mnisi
    Head : CX & Operations
    Fundi

    Have a Question?

    If you have a question about the advisors or the conference in general, click through to our contact form. We value diverse thoughts and constructive feedback. Our mission is one of passion and we believe we need everyone’s involvement to make a better tomorrow.

    Send a Message

    CEM Cape Town Sponsors

    Lead Sponsor
    NICE
    Platinum Sponsor
    QuestionPro
    Gold Sponsors
    1Stream
    Infobip
    KPMG
    SingleInterface
    The Messenger Network & Monday.com
    Verint
    Silver Sponsors
    2Ring
    Clickatell
    Creatio
    InQuba
    Peach Payments
    Shadow Global
    Smoke
    Zoom
    Innovation Sponsors
    Afrizan People Intelligence
    Boomerang BPO
    Kunye Cloud
    SmartenUp
    XMwize Solutions
    Yazi
    CX Report Sponsor
    Rogerwilco
    Citizen Experience Partner
    National Department of Social Development (GBVCC)
    Association Partners
    Business Process Enabling South Africa (BPESA)
    CapeBPO
    Media Partners
    AAXO
    APO Group
    Bizcommunity
    Bizmag
    Daily Entrepreneur
    ESI Africa
    Media Xpose
    Retail Brief Africa

    Request Further Information

    Fill in the form below and our team will help you with information about the event, and answer any questions you have.

    CEM Africa

    CEM Africa connects CX industry professionals and organisations to information and each other in a carefully curated live and online environment. It's purpose, to help shape the future of CX in Africa.

    Contact

    Exhibit or Sponsor CEM Africa
    Attend CEM Africa

    For other enquiries contact:

    T: +27 21 700 3500
        +27 21 700 3512

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