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    CEM

    Meet Our Advisory Board

    Meet a team of thought leaders who share our commitment to a the future of CX in Africa.

    Reshaping Customer Interaction

    The CEM Africa Advisory Board comprises a dynamic group of CX leaders, experts, and consultants who actively shape the programme. With their extensive industry knowledge and forward-thinking insights, they collaborate closely with the event's organising team to curate an engaging program of sessions, programme, and discussions.

    View the Programme View Speaker Lineup

    Co-Creators of our Programme

    CEM Africa is created by the industry for the industry

    Team Wakabayashi

    Dennis Wakabayashi

    The Global Voice of CX
    Cadena Growth Partners

    Valter Adão

    Chief Executive officer and Digital Leader

    Julia Ahlfeldt CX Consulting

    Julia Ahlfeldt

    Customer Experience Strategist and Business Advisor

    Human2outcome

    Qaalfa Dibeehi

    Managing Partner

    The reason we attend the CEM is that we get the opportunity of learning from peers about how to implement technology to generate a more efficient and meaningful return on investment, as well as evaluating data through a different lens to produce the kinds of insights that bring excellent customer experience to how we service our clients.

    Duncan Mnisi
    Head : CX & Operations
    Fundi

    Have a Question?

    If you have a question about the advisors or the conference in general, click through to our contact form. We value diverse thoughts and constructive feedback. Our mission is one of passion and we believe we need everyone’s involvement to make a better tomorrow.

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    2024 Sponsors

    Lead Sponsor
    Diamond Sponsors
    Research Partner
    Platinum Sponsors
    Gold Sponsors
    Silver Sponsors
    Innovation Sponsors
    Whatsapp Partner
    View The ProgrammeRegister Your Interest

    Request Further Information

    Fill in the form below and our team will help you with information about the event, and answer any questions you have.

    CEM Africa

    CEM Africa connects CX industry professionals and organisations to information and each other in a carefully curated live and online environment. It's purpose, to help shape the future of CX in Africa.

    Contact

    Exhibit or Sponsor CEM Africa
    Attend CEM Africa

    For other enquiries contact:

    T: +27 21 700 3500
        +27 21 700 3512

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