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    Meet Our Advisory Board

    Meet a team of thought leaders who share our commitment to a the future of CX in Africa.

    Reshaping Customer Interaction

    The CEM Africa Advisory Board comprises a dynamic group of CX leaders, experts, and consultants who actively shape the programme. With their extensive industry knowledge and forward-thinking insights, they collaborate closely with the event's organising team to curate an engaging program of sessions, programme, and discussions.

    The reason we attend the CEM is that we get the opportunity of learning from peers about how to implement technology to generate a more efficient and meaningful return on investment, as well as evaluating data through a different lens to produce the kinds of insights that bring excellent customer experience to how we service our clients.

    Duncan Mnisi
    Head : CX & Operations
    Fundi

    Have a Question?

    If you have a question about the advisors or the conference in general, click through to our contact form. We value diverse thoughts and constructive feedback. Our mission is one of passion and we believe we need everyone’s involvement to make a better tomorrow.

    2024 Sponsors

    Lead Sponsor
    Nice
    Diamond Sponsors
    Cisco
    Decisioneering
    Freshworks
    Genesys
    Medallia
    Zoom
    Research Partner
    Ipsos
    Platinum Sponsors
    Connect SA
    Gold Sponsors
    Service Now
    Smartz Solutions
    Silver Sponsors
    Chenosis
    Dimension Data
    gupshup
    Konnect insights
    Rogerwilco
    Smoke CI
    Innovation Sponsors
    nlightencx
    Safricloud
    Whatsapp Partner

    Request Further Information

    Fill in the form below and our team will help you with information about the event, and answer any questions you have.