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WIMBIZ

Omowunmi Akingbohungbe

Convener – Service Your Mind

Author – Oops! The Client is Upset

Omowunmi Akingbohungbe is a dynamic leader with 20 years of experience spanning banking,

customer experience, sustainability, and social impact. Her banking career covers Private Banking,

Offshore Banking, Women Banking, Sustainability Reporting, and Partnership Management,

equipping her with strong expertise in strategic financial oversight, stakeholder engagement, and

inclusive financial solutions.

She is the Executive Director of WIMBIZ (Women in Management, Business and Public Service),

where she drives strategic programs and policy-focused initiatives that advance women in

leadership, entrepreneurship, and corporate governance. She is also the Founder of the Call to Love

Initiative, a nonprofit committed to improving educational access and holistic development for

children in low-cost schools, and serves as a Patron of the Nigerian Red Cross Society,

championing humanitarian service and community resilience.

A Certified Customer Service Professional by the Service Quality Institute, Omowunmi is the

Convener and Lead Trainer of “Service Your Mind,” equipping client-facing professionals with

emotional intelligence, resilience, and service excellence capabilities. She is also the author of

Oops! The Client is Upset, a practical guide on managing challenging customer interactions with

empathy and professionalism.

With a unique blend of corporate, governance, and social impact expertise, Omowunmi brings

strategic foresight, ethical leadership, and a people-centered perspective that strengthens

governance, enhances service culture, and drives sustainable, transformative impact across Africa