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    CX NEWS in AFRiCa

    Your go-to source for the latest news on CEM and updates on the customer experience. Stay informed and up-to-date with our regular posts.

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    Aug 16, 2023

    Tech alone can’t delight customers; we must not forget the human factor

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    Aug 16, 2023

    ​​​​​Choosing a customer service solution for your enterprise

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    Aug 16, 2023

    Elerian AI: Bringing Conversational AI to Life – Voice Assistants for South Africans

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