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    CX NEWS in AFRiCa

    Your go-to source for the latest news on CEM and updates on the customer experience. Stay informed and up-to-date with our regular posts.

    Sep 7, 2026

    CEM Africa 2026 closes on a high with a strong community response

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    Aug 31, 2026

    From CX Ideas to Action: Three No-Code Principles for Building Better Customer Experiences Faster

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    Aug 18, 2026

    The business tool everyone underestimates

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    Aug 17, 2026

    The Architecture of Africa’s Growth

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    Aug 14, 2026

    Customer Experience: A Business Advantage You Cannot Ignore

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    Aug 11, 2026

    You Don’t Need Another CX Tool

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    Aug 4, 2026

    AI Doesn’t Fail Because the Technology Is Wrong

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    Jul 31, 2026

    The Trust Gap: Why Bad AI Will Damage CX Faster Than Poor Service Ever Did

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    Jul 27, 2026

    CEM Africa 2026 Welcomes Three Influential Global Speakers

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    CEM Africa

    CEM Africa connects CX industry professionals and organisations to information and each other in a carefully curated live and online environment. It's purpose, to help shape the future of CX in Africa.

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