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    Industry Leading Companies to Sponsor CEM Africa

    Get to know the top sponsors that helped bring CEM Africa 2023 to life.

    Industry Verticals

    If you are looking for products, services and solutions to support your customer experience initiatives, CEM Africa hosts a global network of >25 providers to meet your needs. Learn from solution providers, source from suppliers and experience products from across customer experience.

    CEM Africa Sponsors are leaders in their commercial field, they drive the industry in innovation and development. Network with our Sponsors to be inspired, learn and grow your business. Our Sponsors represent a cross section of the customer experience industry and lead the continent in the industry vetricals listed below.

    Customer Relationship Management
    Contact Center Solutions
    Customer Feedback and Surveys
    Customer Analytics and Insights
    Personalisation and Recommendation Engines
    Gaming and Gambling
    Social Media Monitoring and Engagement
    Customer Success Management
    Loyalty and Rewards Programs
    Voice of the Employee (VoE)
    Experience Design and User Interface (UI)/User Experience (UX) Optimisation
    Workflow Automation and Optimisation
    Digital customer experience (CX) management platform
    Cloud-based digital customer experience (CX) optimisation platform
    Customer Data Management
    Customer Journey Orchestration; Analytics; Automation
    Voice and Speech Analytics
    Field Service Management
    E-commerce and Online Retail Solutions
    Augmented Reality (AR) and Virtual Reality (VR)
    Customer Data Privacy and Security
    Contact Centre As a Service (CCAS)
    AI and Chatbots
    Marketing Automation Software
    Robotic Process Automation (RPA)
    Lead Sponsor
    Research Partner
    Innovation Sponsors
    Whatsapp Partner

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