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CULTIVATE Customer Experience by Design

Katie Stabler is a passionate customer experience thought leader, advocate, and best-selling author with over a decade of experience transforming businesses through customer-centric strategies. She has worked across industries worldwide, from major financial institutions to local non-profits, helping organisations create meaningful, human-centred experiences. Katie is the host of the CX Awards, the author of CX-ISM, and co-author of Amazon’s number 1 best-seller Customer Experience 2. She has been recognised as one of the top 20 global CX thought leaders year after year, was nominated for Cheshire Woman of the Year, and is also a UK MasterChef Quarter-Finalist.