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    Weaver Fintech

    Richard Eberlein

    Executive: Growth & Engagement

    Richard Eberlein is an executive, growth strategist, marketer, and relentless customer advocate who sits at the intersection of data, technology, customer experience, and commercial growth. At Weaver Fintech, Richard leads customer growth across lending, insurance, engagement, and cross-sell businesses. Richard is recognised as being passionate about one question: How do brands become indispensable in their customers’ lives? He has a reputation for turning complex customer challenges into measurable business results, uniting commercial, product, tech, and operational teams around a common goal: delighting customers at scale. His MBA is from the University of Cape Town Graduate School of Business, and he enjoys running marathons, wine and is actively involved in the wine industry.

    Jul 31, 2026

    The Trust Gap: Why Bad AI Will Damage CX Faster Than Poor Service Ever Did

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    Jul 27, 2026

    CEM Africa 2026 Welcomes Three Influential Global Speakers

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