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    Weaver Fintech

    Richard Eberlein

    Executive: Growth & Engagement

    Richard Eberlein is an executive, growth strategist, marketer, and relentless customer advocate who sits at the intersection of data, technology, customer experience, and commercial growth. At Weaver Fintech, Richard leads customer growth across lending, insurance, engagement, and cross-sell businesses. Richard is recognised as being passionate about one question: How do brands become indispensable in their customers’ lives? He has a reputation for turning complex customer challenges into measurable business results, uniting commercial, product, tech, and operational teams around a common goal: delighting customers at scale. His MBA is from the University of Cape Town Graduate School of Business, and he enjoys running marathons, wine and is actively involved in the wine industry.

    Sep 7, 2026

    CEM Africa 2026 closes on a high with a strong community response

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    Aug 31, 2026

    From CX Ideas to Action: Three No-Code Principles for Building Better Customer Experiences Faster

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