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    Verint

    Paul Miller

    Solution Consultant

    Paul Miller is a Solution Consultant at Verint, bringing decades of expertise in customer experience, AI and technology. With a strong belief in the power of AI and technology to revolutionise customer service, Paul is at the forefront of innovation, constantly exploring new avenues to enhance customer interactions and satisfaction.

    Jul 31, 2026

    The Trust Gap: Why Bad AI Will Damage CX Faster Than Poor Service Ever Did

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    Jul 27, 2026

    CEM Africa 2026 Welcomes Three Influential Global Speakers

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