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The Silo Hotel (The Royal Portfolio)

Luis Pinheiro has been General Manager of The Silo Hotel, The Royal Portfolio’s iconic five-star boutique hotel in Cape Town, since its opening in 2017. With over 40 years in international luxury hospitality, he leads the hotel’s operational, financial, and strategic success while fostering a culture of service excellence, innovation, and sustainability. His career spans senior leadership roles across Africa and Europe with renowned hospitality brands, leading hotel openings, refurbishments, repositionings, and turnarounds. Under his leadership, The Silo has achieved guest satisfaction exceeding 97%, strong financial performance, and sustained international recognition for excellence.