As the Enterprise Business Lead for the SADC region at Infobip, a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey with AI as the driving force of innovation, Dean Baker brings over 25 years of experience in consulting, business development, sales and executive leadership at companies including Avaya, Orange and BT Group. A certified High-Performance Sales leader and a graduate of the University of Johannesburg, his expertise spans diverse industries including BFSI and Retail, and his insights into leveraging technology to achieve strategic objectives and foster innovation make him a highly relevant voice for CEM Africa 2026.
CEM Africa connects CX industry professionals and organisations to information and each other in a carefully curated live and online environment. It's purpose, to help shape the future of CX in Africa.
Exhibit or Sponsor CEM Africa
Attend CEM Africa
For other enquiries contact:
T: +27 21 700 3500
+27 21 700 3512
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