Dave Hobbs is the Head of Customer Success & Optimisation at CX Experts, a premier Zendesk partner specialising in customer experience transformation. With extensive experience designing, deploying and optimising support operations across B2C, B2B and enterprise sectors, Dave empowers organisations to elevate service delivery through AI, intelligent triage and workflow automation. He works alongside leadership teams to turn technology investments into measurable outcomes, driving faster resolution times, higher customer satisfaction and scalable cost efficiency.
CEM Africa connects CX industry professionals and organisations to information and each other in a carefully curated live and online environment. It's purpose, to help shape the future of CX in Africa.
Exhibit or Sponsor CEM Africa
Attend CEM Africa
For other enquiries contact:
T: +27 21 700 3500
+27 21 700 3512
.webp)
.webp)
.webp)
.webp)
