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  • CEM Africa Roadshow |17 September 2026 | Kigali, RwandaExcellence in Every Experience

    Shape the Future of Customer Experience in East Africa

    The CEM Africa Roadshow: Rwanda Edition is a vibrant, one-day event that brings the renowned CEM Africa Summit to the heart of East Africa. Designed for CX professionals, business leaders, and innovators, this exclusive gathering provides actionable insights, expert-led workshops, and unparalleled networking opportunities tailored to the unique dynamics of East Africa’s fast-evolving market.

    ECOM





    Workshop topics

    • Delivering Experiences at Digital Speed:
      Balancing AI and the Human Touch
    • The ROI of Experience: Making the Business Case
      for CX
    • Artificial Intelligence in Public Sector Customer Experience
    • The Art of Data Interpretation: Balancing Nuance
      and Judgment for Exceptional CX
    • Prioritising Employee Engagement: The Key to Exceptional Customer Experience
    • Balancing Budget Constraints with Customer Experience Initiatives

    Request Further Information

    Fill in the form below and our team will help you with information about the event, and answer any questions you have.