The CEM Africa Roadshow: Durban Edition is a dynamic, one-day event that brings the expertise and impact of the CEM Africa Summit to KwaZulu-Natal’s vibrant business hub. Tailored for CX professionals, business leaders, and innovators, this exclusive event offers actionable insights, expert-led workshops, and unparalleled networking opportunities.
With a special focus on the evolving role of contact centers in driving exceptional customer engagement, the Durban edition highlights strategies, technologies, and success stories tailored to the unique challenges and opportunities of the KZN market. Join us to connect with thought leaders, enhance your CX strategies, and empower your contact center to become a critical driver of customer satisfaction and loyalty.
Whether you’re looking to enhance customer engagement strategies, address regional challenges, or connect with CX thought leaders, the Kenya edition is your gateway to transforming the customer experience landscape in East Africa.
Fill in the form below and our team will help you with information about the event, and answer any questions you have.