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Intent HQ

Lewis Longman-Jones is an experienced data leader with a career built at the intersection of AI, strategy, and customer insight. With a background that spans media, banking, telecommunications, and insurance, Lewis has helped some of the world’s most complex organizations place data at the heart of how they win, retain, and engage customers.

As Global Solutions Director at Intent HQ, Lewis leads the charge in helping businesses unlock the true potential of their customer data — without compromising on privacy or ethics. He specializes in transforming how brands think about their customers, challenging assumptions, and revealing the intent behind behaviors through cutting-edge Edge AI solutions.

A firm believer that personalization shouldn’t come at the cost of trust, Lewis advocates for a smarter, privacy-safe approach to customer engagement. His workshop, “Do we really know our customers as well as we think?”, invites attendees to rethink traditional segmentation and explore how knowing what really matters can create more meaningful, relevant connections.

Lewis holds a degree in Artificial Intelligence and Software Engineering and an Executive MBA from Cranfield School of Management. He brings both technical depth and strategic vision — and is passionate about helping brands see beyond the data lake to the people behind the numbers.