X

< Go Back

Pick n Pay

Ianthe Sandnes

Head of Ecommerce Marketing and Customer Experience

Ianthe Sandnes is the Head of eCommerce Marketing and Customer Experience at Pick n Pay, where she leads the vision, optimisation, and growth of one of South Africa’s largest digital retail platforms. With deep expertise in online customer behaviour, digital merchandising, and end-to-end eCommerce operations, she plays a key role in shaping how millions of customers engage with the Pick n Pay brand online.

Passionate about creating seamless, intuitive digital journeys, Ianthe has driven major initiatives that strengthen customer loyalty and elevate the retailer’s online performance. Her leadership blends strategic insight with a strong focus on execution, making her a respected voice in South Africa’s evolving eCommerce and customer experience landscape.

Jul 31, 2026

Trust Is Not a Soft Asset. It’s the Infrastructure African Commerce Keeps Neglecting.

Read Full Article

Jun 30, 2026

Why the Next African Unicorn Will Come From a Township, and Why Nobody Is There to Listen

Read Full Article