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Codified Holdings

Craig McLeod is a South African tech entrepreneur and founder and CEO of Codified Development, specialising in AI-driven Conversational CX. With over 20 years of experience as a SaaS Product Owner and COO, he has built scalable software for global retail and financial sectors. McLeod helps large organisations transition from fragmented stacks to automated, intuitive customer experiences that drive ROI. A vocal advocate for “Owning our own Data for AI,” he views technology as a means to augment operations and unlock strategic value. Known for his disciplined operational rhythms, Craig remains a key figure in driving grounded, data-driven innovation locally.