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On-demand: Maximising smart meter returns

Utilities across emerging and established markets have invested heavily in smart metering and AMI programmes to modernise operations, improve visibility, and strengthen revenue assurance.

Date: Tuesday 2 June 2026
Time: 2pm to 3pm (SA Time)

Yet many leadership teams still face a critical question: Are we realising the full financial and operational return on that investment?

In practice, many utilities continue to experience non-technical losses, underperforming metering assets, fragmented field execution, and limited visibility into whether corrective actions are delivering measurable outcomes.

This executive webinar explores how forward-looking utilities are strengthening post-deployment value realisation through a disciplined framework focused on:

  • Revenue recovery and loss reduction
  • Performance governance across metering programmes
  • Prioritisation of high-impact interventions
  • Verification of field outcomes and sustained improvements
  • Leadership confidence in operational reporting

Join GridLens Energy and industry voices for a strategic discussion on how utilities can move beyond deployment metrics and towards measurable enterprise value.

Who will benefit from attending?

  • Municipal utility executives,
  • Heads of Electricity/Distribution,
  • Finance and Revenue Protection leaders,
  • AMI and Metering programme directors, and
  • Smart grid transformation stakeholders

Speakers

  • Carson Dean, Founder – Gridlens
  • Sindi Shozi, Chief Engineer – eThekwini Municipality, South Africa
  • Hilton Smith, Chief Accountant: Water and Electricity Billing – Drakenstein Municipality, South Africa
  • Moderator: Nicolette Pombo-van Zyl, Editor-in-Chief – ESI Africa

Watch on-demand: Maximising Smart Meter Returns

About the author

ESI Africa
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