Connecting you to your customers
Smartz Solutions specialises in managing customer and employee experiences through enabling technology as well as a continuous passion and commitment to deliver state-of-the-art products.
The Smartz Solutions culture is harnessed through a group of professionals who believe in providing the best-in-class technology, support, and services to our partners and customers throughout every step of the Smartz Communications journey.
Maximizing the customer’s experience
Providing one of the most comprehensive cloud agnostic contact centre suites of products and technology platforms, we assist companies with a complete cloud- based CX solution, a complete work-from-home environment, a hybrid, and/or on-premise contact centre solutions.
With a highly-skilled pool of professional resources, owning 250+ years of experience within the company – the teams have and continue to deliver a set of products that assists companies in offering great CX journeys for their customers and agents.
Our Smartz Suite consists of three products: Smartz Engage, Smartz Commz and Smartz Analyz. The only omni-channel solution that measures Employee Experience cradle to grave and links it to Customer Experience