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    Women in CX - Century City Conference Centre, Cape Town, South Africa - 1st August 2024Empowering Women in CX

    Join our personal and inclusive programme designed for female professionals in CX to come together, network, and inspire new opportunities.

    • Join this engaged cohort of 150+ female CX professionals
    • Stay connected through media channels across the year
    • Be inspired, be inspiring to others
    • Aligns with 12 of the 17 UN SDGs
    Enlit Africa

    OUR PARTNERS

    OUR PARTNERS

    What is Women In CX?

    CEM Africa hosts the Women In CX platform and brings together an influential group of female experts in the customer experience sector from around the world to participate in a series of exclusive events held during CEM Africa. These inspiring women share their experiences and use their personal stories to motivate and inspire each other in a male-dominated industry.

    Their expertise showcases how women are making progress, despite challenges not of their own making. The personal element they bring to the Women In CX brand through events and gatherings in July at CEM Africa creates a sense of relatability and strengthens the bonds of sisterhood among capable women from Africa and the world. They strive to promote a fair CX transition by lifting each other up and rising together.

    A true celebration of strength and success. Rise Together.

    community outreach project

    Join our community outreach project, #againstperiodpoverty, empowering women through W.IN's platform. Discover success stories of women and young girls benefiting from our initiatives and CSI projects. Contribute to community development by engaging in social initiatives and volunteering opportunities that directly address grassroots issues. Help combat the global issue where over 500 million young girls and women lack access to essential facilities during menstruation. Together, let's make a difference. #countherin

    Did you know: Whilst women represent almost 70% of the workforce in customer experience, representation drops to 38% in managerial positions and just 12% in the biggest jobs.We can change this by #WINningtogether

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    2024 Sponsors

    Lead Sponsor
    Nice
    Diamond Sponsors
    Cisco
    Decisioneering
    Freshworks
    Genesys
    Medallia
    Zoom
    Research Partner
    Ipsos
    Platinum Sponsors
    Connect SA
    Gold Sponsors
    Service Now
    Smartz Solutions
    Silver Sponsors
    Chenosis
    Dimension Data
    gupshup
    Konnect insights
    Rogerwilco
    Smoke CI
    Innovation Sponsors
    nlightencx
    Safricloud
    Whatsapp Partner

    Request Further Information

    Fill in the form below and our team will help you with information about the event, and answer any questions you have.